The next time you ask for my help, I may ask you to do me a favor and create a ticket (at https://support.caseil.com). I have not been giving our ticket system the attention and love it deserves. That's a shame, because: Submitting a ticket helps me track my work similar to how many of you [...]
All CASE laptops have Chrome pre-installed. They also have Edge, which is Microsoft's new browser. To make matters more confusing, there are TWO Edges, the old and the new one. Which one do you have? See below: If you have the old Edge on your computer, you can update to the new Edge any time [...]
In past trainings, I have recommended that staff NOT allow their browser to save their passwords. Generally, I still think that is the best choice. However, let's look at this from a different perspective. We all have dozens of usernames and passwords to hold onto. If you don't record them somewhere, the temptation is to [...]
We can't avoid Zoom. For better or for worse, it has become synonymous with video conferencing, like "Band-Aid" and "Kleenex." Zoom has made such a powerful first impression that it is often demanded by parents as the primary means of video conference for their children. It's the path of least resistance for video conferencing with [...]
This training was requested by an administrator so I created a quick video that covers all of the basics. It runs 11 minutes and 30 seconds. https://youtu.be/UQvRjJghDL0
In this new world we live in, there is going to be a lot of demand for making video instruction available for your students. This blog post is not a complete guide, just some early notes I'm making that can point you in the right direction and which might guide a later, more comprehensive training. [...]
