A new feature of CASE's network this year is Direct Access, which allows our Windows 10 computers to connect directly to CASE's local network from any Internet connection (just the same as if you were physically at Central Office or CIS). The main reason for this addition was to solve a problem that happened last [...]
Last Thursday, we were hit with the most devastatingly effective phishing scams I have ever seen. Behold: Not one, not two, but at least four people replied innocently believing that "[email protected]" was our own dear Mary Furbush, which led to the scammer spamming almost anybody he could. What made this scam so effective? Its simplicity. [...]
Another day, another security exploit using Internet Explorer: https://techcrunch.com/2019/09/24/microsoft-emergency-patch-windows/ I know several CASE staff continue to use Internet Explorer. Change is hard. It might be worthwhile to discuss with SolidState the possibility of locking down Internet Explorer and prevent it from opening. But before we do anything that drastic, let me make one more plea: [...]
We've been getting another rash of spam. Mostly, they are same varieties I have blogged about already, which you can see here: https://www.casedupage.com/?s=spam+of+the+month We continue to get spammed by "AES" offering "Long Term Care" or "Student Loan Forgiveness" to our employees. Watch out for these and mark them as Phishing when you see them. Here [...]
My mother always taught me "Don't invite yourself over to places, it's rude." I'm a slow learner! Unlike in past years, I don't care about coordinating visits or trying to meet several CASE staff at once. If you're on your own and you'd like some tech help, shoot me an email! Remember I can help [...]
So it's time to do Mileage Reimbursement and you're thinking: What's the best and easiest way to do it? If you're in the CIS or IST departments, you can export your mileage through the "Buddy" app. Otherwise, you have two choices The Mileage Form PDF: https://www.casedupage.com/wp-content/uploads/2019-Mileage-Form.pdf The Mileage Form XLSX: https://www.casedupage.com/wp-content/uploads/2019-Mileage-Form.xls Both of these will [...]
If you guessed, "Turn it off and turn it on again," you'd be close! But not quite. I'm talking about something that is obvious to almost everybody but is sometimes forgotten by I.T. staff: The most important guiding principle for doing I.T. work is the following: Technology is inherently weird and unnatural. We must never [...]
In your work you probably have lots of different Web browsers installed on your computers--Chrome, Safari, FireFox, Edge... even Internet Explorer (which you should not use). At CASE, I have made Google Chrome the default browser on CASE laptops for the last 2-3 years because it has consistently offered better performance and stability. That may change starting next [...]
Let's talk a little about encryption. Encryption is useful because it's kind of like taking a letter, sticking it in a blender, and sending the pieces to your friend who has a magical "unblender" that can put the pieces back together. That way, if somebody steals your mail, all they'll get is confetti. Now with [...]
There has been a lot of discussion here at the office about whether I could whip up a system for Related Services staff to be able to track intervention plans, goals, therapy notes, and benchmark completion. Well, bad news and good news. The bad news is that right now a system like that has been [...]
