New Helpdesk!
Check out our snazzy new Web Help Desk! Works the same as before, but now it's pretty! Plus it no longer gives errors about "unsafe website" or anything like that. Thanks to SolidState for getting that resolved.
SPAM of the Month for October 2018
Sometimes, CASE staff send me fantastic examples of phishing and SPAM. Each month, I'll highlight my favorites and show you what to watch out for. Here's a beauty, forwarded to me by Jerry Brendel, our Business Manager. This is an example of both spear phishing and whale phishing. It's called "spear fishing" because the attackers took extra measures [...]
Local tech uses this simple trick that changed his life (life coaches hate him!)
Did you know that you can Pin and Flag your messages in Outlook so that they don't disappear in your ever-flowing stream of emails? It's as easy as moving your mouse cursor to the upper-right corner of a message and clicking the little "Flag" and/or the little "Thumb-tack" icon. Each icon does something different but [...]
Makin’ Apps for CASE
Check out this cool thing. It's the first of what I hope will be a handful of apps to make life a little easier for our CASE staff. I created it using Microsoft PowerApps, which is a "low code / no code" platform for creating company apps for smartphones, tablets, and the Web. What you [...]
SPAM of the Month for November 2018
We have ourselves a doozy today. Several of our CASE staff received this one. Take a look: This email was actually pretty sophisticated for a few reasons: It was probably sent by a piece of malware called a Worm. Worms self-perpetuate by hijacking people's email accounts and sending messages to everybody in their contact lists. [...]
Finally – Windows 10
After months of testing and tweaking, we're ready for Windows 10. I have the install media, I have the will, now all I need is some guinea pigs. Let me know if you'd like to try it! I've been using Windows 10 on my own work laptop for a couple of weeks now and, so [...]
SPAM of the Month for December 2018
We're not even past the first week of December and I've got another nasty example for you, this time courtesy of APE teacher Tara McCarthy. From: [email protected] <[email protected]> Sent: Monday, December 3, 2018 5:21 AM To: Tara McCarthy Subject: Security Alert. [email protected] was compromised. Password must be changed. Hello! I have very bad news for you. 09/08/2018 - on [...]
Diving into the Windows 10 rabbit hole (3 tips)
I have been using Windows 10 on my main work computer for a few weeks now. Generally, I love it: everything feels faster and more stable, OneDrive On-Demand is amazing, and I have the comfort of knowing that Microsoft isn't going to pull the plug on my security updates in a year (2019 is the [...]
New CASE Bits #6: Bookmarks
It's been a little while since I've made one of these, but this is also one of the most important. How many CASE staff go digging deep into their email to look for a link that they use almost every day? Or how many live and die by the CASE Staff Resources page? Please, don't [...]
SPAM of the Month for January 2019
This one comes to us courtesy of Vision Itinerant Teacher Kathy Sledz. OK, a few things to notice right off the bat. The fancy orange button gives this SPAM a little bit of credibility. In fact it looks pretty plausible if you don't know what to look for. Like most SPAM messages, it doesn't address [...]
